> For the complete documentation index, see [llms.txt](https://docs.champcheats.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.champcheats.com/troubleshooting/common-fixes.md).

# Common Fixes

Having issues? Before opening a support ticket, try these quick fixes — they solve most problems.

{% hint style="info" %}
Be sure to follow the [Pre-Setup Guide](/getting-started/pre-setup-guide.md) first.
{% endhint %}

### <i class="fa-computer" style="color:$tint;">:computer:</i> Restart Your PC <a href="#restart-your-pc" id="restart-your-pc"></a>

A full restart fixes a large number of issues, especially after installs or updates.

***

### <i class="fa-wifi-exclamation" style="color:$tint;">:wifi-exclamation:</i> Try a VPN

If something isn’t loading, connecting, or authenticating:

* Your ISP may be blocking the connection
* A VPN can resolve this instantly

<a href="https://one.one.one.one/" class="button primary" data-icon="download">Warp VPN</a>

***

### <i class="fa-shield-check" style="color:$tint;">:shield-check:</i> Disable Antivirus

Security software can block tools from running properly.

* Disable real-time protection temporarily
* Add exclusions for your files

***

### <i class="fa-file" style="color:$tint;">:file:</i> Re-Download Files

Downloads can become corrupted or incomplete.

* Delete old files
* Download a fresh copy from your dashboard

***

### <i class="fa-key" style="color:$tint;">:key:</i> Check Your Key

Make sure:

* You’re using the correct key
* Your subscription is active
* No extra spaces when copying

***

### <i class="fa-gear" style="color:$tint;">:gear:</i> Run as Administrator

Some tools require elevated permissions.

* Right click the file → **Run as Administrator**

***

### <i class="fa-broom" style="color:$tint;">:broom:</i> Close Background Apps <a href="#close-background-apps" id="close-background-apps"></a>

Other software may interfere, close:

* Discord overlays
* GeForce / Shadowplay
* Recording software

***

### <i class="fa-plug-circle-minus" style="color:$tint;">:plug-circle-minus:</i> Check Your Internet

Unstable connections can cause issues.

* Restart your router
* Try a different network if possible

***

### <i class="fa-book-open-lines" style="color:$tint;">:book-open-lines:</i> Follow the Guide Exactly <a href="#follow-the-guide-exactly" id="follow-the-guide-exactly"></a>

Most issues come from skipped steps.

* Follow every step in order
* Do not skip anything

***

### <i class="fa-siren-on" style="color:$tint;">:siren-on:</i> Still Not Working?

If none of the above fixes your issue:

* Open a support ticket
* Include screenshots
* Include videos
* Tell us what you’ve already tried


---

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